Loading time...
1.1 Operator Information
M2WIN is managed by Liquid Entertainment N.V., a company that is registered and established under the laws of Curaçao, bearing registration number 153298. Liquid Entertainment N.V. is licensed and regulated by the Curaçao Gaming Control Board under the license number OGL/2024/1507/0838.
1.2 Scope of Terms and Conditions
These Terms and Conditions (“T&C”) regulate your use of the services, games, and features offered through M2WIN (“Website”) and its related platforms, including both internet and mobile platforms. By accessing or utilizing the Website, you consent to adhere to these T&C, thereby creating a legally binding agreement between you (“You” or “the Player”) and M2WIN.
1.3 Acceptance of Terms
1.3.1. These Terms and Conditions (T&C) take effect as soon as you register for an account on the Website. By completing the registration, you affirm that you have read, comprehended, and accepted these T&C in full.
1.3.2. If you disagree with any part of these T&C, you must avoid registering, accessing, or utilizing the Website or any of its services.
1.3.3. Your ongoing use of the Website signifies your acceptance of any changes made to these T&C.
1.4 Modifications to Terms
M2WIN reserves the right, at any time and with or without cause or notice, to change, amend, or update these T&Cs in part or in whole. It is your responsibility to check the T&Cs regularly for changes.
1.5 Game Rules and Explanations
1.5.1. The rules for each game on the Website are also part of these Terms and Conditions. We include these rules by referencing the Website. The Website has rules and explanations, for individual games. These are part of these Terms and Conditions.
1.5.2. By accepting these T&C, you acknowledge that you understand the rules and mechanics of the games offered and accept responsibility for familiarizing yourself with the theoretical payout percentage of each game.
1.6 Jurisdictional Restrictions
1.6.1. Certain games may not be available in specific jurisdictions due to provider policies or legal restrictions. These restrictions are subject to change.
1.6.2. Absolute Restrictions: NetEnt Casino Games are not permitted in the following jurisdictions unless the appropriate licenses are obtained: Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, the United Kingdom, and the United States of America.
1.7 Restricted Territories
1.7.1. Blacklisted Territories:
The following territories are prohibited from accessing any NetEnt Casino Games: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
1.7.2 Blacklisted Branded Game Territories:
In addition to the general restrictions above, the following NetEnt Branded Games are subject to further territorial restrictions:
1.7.2.1 Planet of the Apes Video Slot:
Restricted in: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
1.7.2.2 Vikings Video Slot
Restricted in: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
1.7.2.3 Narcos Video Slot
Restricted in: Indonesia, South Korea.
1.7.2.4 Street Fighter Video Slot
Restricted in: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
1.7.2.5 Fashion TV Video Slot
Restricted in: Cuba, Jordan, Turkey, Saudi Arabia.
1.7.3 Universal Monsters Branded Games
Universal Monsters titles, including Dracula, Creature from the Black Lagoon, Phantom's Curse, and The Invisible Man, are available only in the following territories: Andorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, Poland, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey, Ukraine.
2.1 Age Requirement
You may only participate in the Games if you meet the following criteria: ● You are over eighteen (18) years of age, or you have reached the legal age of majority in your jurisdiction, whichever is greater.
2.2 Legality of Participation
● You have to make sure that playing the Games is allowed where you live it is up to you to check the laws, in your area to see if you can play the Games the Games are your responsibility when it comes to following the laws of where you live.
● You must verify that it is not prohibited by any applicable laws for you to engage in gambling or gaming activities.
2.3 Residency Restrictions
● When you use the Website and its services you are saying that you will follow the laws that apply to you where you live.
● M2WIN will not be held liable for any breach of applicable laws resulting from your participation in the Games.
3.1 Account Registration
3.1.1 If you wish to place a bet or participate in any of the Games offered on the Website, you must first register with M2WIN and open a Member Account.
3.1.2 You may only open one Member Account. There should only be one account per household, IP address, or device. If you try to set up more than one Member Account, M2WIN has the right to block or close all such accounts and declare any accrued bets to be void. Funds, deposits, winnings, and/or bonuses which have been acquired through Duplicate Accounts will be forfeited, and M2WIN reserves the right to reclaim all amounts that may have been withdrawn.
3.1.3 If you want to create a new account, you can simply do this through the support team using LiveChat. In case one opens a new account, the previous account will be closed.
3.1.4 When you sign up you need to give us information. This means you have to tell us the truth and make sure everything you tell us is complete. You also need to give us an email address that works. If you do not give us information Facebook may block your account. You have to give us information so we can get in touch with you if we need to. This is important, for your Facebook account.
3.1.5 You are solely responsible for the confidentiality and security of your login details. M2WIN is not liable for any misuse of your account resulting from the disclosure of your login credentials.
3.2 Account Verification
3.2.1 M2WIN can decide not to let someone create an account or can close an account that's already open at any time.. If this happens M2WIN will give back any virtual money that is, in the account and M2WIN will still do what it said it would do in any agreements.
3.2.2 M2WIN may require additional documentation or identity verification as part of the registration process to comply with regulations.
3.3 Restrictions on Certain Territories
3.3.1 The M2WIN services are not available to players who live in areas. These areas include the following territories. The players, from these territories are not allowed to use the M2WIN services.
● United States of America, United Kingdom, France, Spain, Netherlands, Greece, Israel, and others as listed in the applicable terms.
3.3.2 Players from these regions are not allowed to use any payment method involving fiat currencies or cryptocurrencies on the Website.
3.4 Self-Exclusion and Responsible Gaming
3.4.1 If you are a player and you want to stop playing at M2WIN you can ask them to stop you from playing. To do this you need to get in touch with the support team, at M2WIN. When you do this M2WIN will close your account. You will not be able to use it anymore. This means you will not be able to get into your M2WIN account.
3.4.2 If you want to close your M2WIN account you need to tell M2WIN about any M2WIN accounts you have. You also have to agree that you will not open any M2WIN accounts. The M2WIN team will try to stop you from reopening your M2WIN account. It is up, to you to make sure you do not create any other M2WIN accounts.
3.4.3 M2WIN does not currently offer a loss limit feature. It is your responsibility to manage your gambling activity within your financial means.
3.5 Transaction Security
3.5.1 The M2WIN system uses SSL encryption to keep transactions secure. This means that all of the customer data is kept private and confidential. The M2WIN will not share customer data with companies except when the law says it has to. The customer data is very important, to the M2WIN and the M2WIN will make sure it is safe.
3.5.2 Withdrawals will be processed to the same payment method used for deposits. For example, if you deposited via fiat, any withdrawals will also be using fiat.
3.6 Deposit and Withdrawal Policy
3.6.1 To take part in the Games you need to have money in your account. The Games are only open, to people who have funds in their account so you must have enough money in your account to participate in the Games.
3.6.2 The M2WIN website does not give you credit when you play games on it. You have to put money into your account before you can start playing games, on the M2WIN website.
3.6.3 When you want to put money into your account the way you do it and how much you can put in will depend on the payment method you choose. The payment method you pick will show you how much you can deposit and what the limits are when you are doing the deposit.
3.6.4 The M2WIN is not a bank. It does not pay interest on the money that people have in their accounts, with the M2WIN.
3.6.5 Deposits are typically credited to your account after confirmation. Withdrawals may require identity verification and may take additional time depending on the payment method.
3.7 Bonus Terms and Conditions
3.7.1 M2WIN can put money into your account. This is called a bonus. You might get a First Deposit Bonus. You have to follow the rules that are on the Website. M2WIN has these rules, for the bonuses.
3.7.2 Bonus funds are only available for wagering once your existing funds have been used. If you withdraw or transfer your main deposit before fulfilling the bonus requirements, any bonus funds and winnings from that bonus will be forfeited.
3.8 KYC (Know Your Customer) Procedures
3.8.1 M2WIN can check your identity at any time before they let you take out your money. They might need to see some documents, from you like the ID that the government gave you a bill that shows where you live and papers that show how you pay for things. M2WIN does this to make sure everything is okay before they let you withdraw your money from M2WIN.
3.8.2 If you do not give the documents that the people in charge need it may take longer for you to get your money back or they may not give it to you all. The documents are very important, for the withdrawal of your money. If you fail to provide the required documents your withdrawal will be. Denied. This is why you must give the required documents to the people in charge.
3.8.3 Fraudulent or fake documentation may lead to the confiscation of your funds and account termination.
3.9 Closing Your Account
3.9.1 You may request to close your account by contacting customer support. M2WIN will return any remaining balance, subject to withdrawal charges, at its discretion.
3.9.2 M2WIN reserves the right to close your account and return the account balance at any time without providing a reason or prior notice.
4.1 Age and Legal Eligibility
4.1.1 You say that you are than 18 years of age or whatever age is considered an adult where you live. The Games on the Website are for people who are allowed to play them under the laws that apply to the Website Games and, to you. You are telling us that you are legally allowed to participate in the Website Games.
4.1.2 You understand that you are solely responsible for ensuring your participation in the Games complies with local laws and regulations.
4.2 Non-Professional and Personal Use
4.2.1 When you take part in the Games you do so for yourself and not as a professional. You are playing the Games for fun and to have a good time. The Games are, for use and entertainment purposes only.
4.2.2 You agree not to engage in any professional gambling activities or use the Website for any commercial purposes.
4.3 Participation on Your Own Behalf
4.3.1 When you take part in the Games you do this for yourself and not for anyone. You are playing the Games for your own benefit and not for the benefit of any other person. The Games are for your participation and you are responsible for your own actions, in the Games.
4.3.2 You agree that you will not transfer or assign any of your rights or obligations under this agreement to any third party.
4.4 Accuracy of Information
4.4.1 When you give information to M2WIN while this agreement is, in effect the information you provide to M2WIN must be true it must be complete. The information you provide to M2WIN must be correct.
4.4.2 You shall immediately notify M2WIN of any changes to such information, including contact details, payment methods, and address.
4.5 Tax Responsibilities
4.5.1 You have to report and account for any taxes that apply to you under the laws for the winnings you get from M2WIN. You are, in charge of doing this for the winnings you receive from M2WIN.
4.5.2 M2WIN is not responsible for any tax obligations incurred by you as a result of your participation in the Games.
4.6 Risk of Loss
4.6.1 When you take part in the Games you know that you might lose the Funds that you put into your Member Account. You are aware that this is a risk you are taking when you play the Games with your Funds, in your Member Account.
4.6.2 You agree that M2WIN will not be held responsible for any financial losses incurred while playing on the Website.
4.7 Prohibited Conduct
4.7.1 You must not do anything dishonest when you play the Games or when other people play the Games. This includes working with other people to cheat or doing anything else that is, against the law when you play the Games or when other people play the Games.
4.7.2 You must not use any computer programs or machines to help you play the Games. You have to play the Games without using any software or devices that give you an unfair advantage, in the Games.
4.7.3 M2WIN reserves the right to invalidate any wager or account activity that is found to involve such behavior.
4.8 Virtual Funds and Currency
4.8.1 You need to understand that Virtual Funds, like Bitcoin are not money. They are Virtual Funds on our Website and they do not have any real value. We treat Funds as something that you can use on our Website but they are not like the money, in your wallet. Virtual Funds are just that, virtual. They do not have any value outside of our Website.
4.8.2 You understand that the value of Bitcoin can fluctuate dramatically depending on the market value, and M2WIN is not responsible for such fluctuations.
4.9 Use of Third-Party Payment Methods
4.9.1 You are not allowed to use any payment methods that belong to a third party or person.
4.9.2 If M2WIN determines during security checks that you have violated this condition, your winnings will be confiscated, and the original deposit will be returned to the owner of the payment account.
4.9.3 M2WIN is not responsible for any lost funds deposited from third-party accounts.
4.10 Transfer of Virtual Funds
4.10.1 You are not permitted to transfer Virtual Funds from your Account to other players, or receive Virtual Funds from other players into your Account.
4.10.2 You shall not transfer, sell, or acquire user accounts.
4.11 Fair Play and Conduct
4.11.1 Games played on the Website should be conducted in the same manner as games played in other settings, where players should be courteous and avoid rude or obscene comments.
4.11.2 M2WIN reserves the right to take action against any players who engage in inappropriate conduct, including warnings, suspensions, or account termination.
4.12 Error Correction and Cancellation of Wagers
4.12.1 In the event that a wager is confirmed, or a payment is performed in error, M2WIN reserves the right to cancel all wagers containing such an error or to correct the mistake by re-settling wagers at the correct prices/spreads/terms that should have been available at the time the wager was placed.
4.12.2 Should you become aware of any errors or inconsistencies in the software, you agree to refrain from exploiting them and immediately report any such errors to M2WIN.
4.12.3 Failure to notify M2WIN may result in you being liable for full compensation for any costs related to the error or incompleteness, including costs incurred from the error and the failure to report it.
4.13 System Failures and Refunds
4.13.1 If a game starts but something goes wrong because of a system failure M2WIN will give you back the money you bet on the game. They will put the money back into your account. They will pay it to you in a way that they think is okay if you do not have an account with them anymore. M2WIN will make sure you get the amount of money you wagered on the game back, to you.
4.13.2 If you have any accrued credit at the time the game miscarries, M2WIN will credit the value of that credit to your account or pay it out to you in an approved manner.
4.14 Right to Reject or Limit Wagers
4.14.1 M2WIN reserves the right to reject or limit wagers at its discretion.
4.14.2 You are not permitted to wager an amount exceeding the available balance in your personal account. Any winnings will be credited to your account.
4.15 Investigation of Fraudulent Activity
4.15.1 M2WIN reserves the right to retain payments if suspicion or evidence of manipulation of the casino system exists.
4.15.2 Criminal charges may be brought against any user or individual who manipulates or attempts to manipulate the casino system.
4.15.3 M2WIN reserves the right to terminate or modify any games or events offered on the Website if manipulation or suspicious activity is detected.
4.16 Verification of Transactions
4.16.1 M2WIN reserves the right to require verification of any suspicious or potentially fraudulent transactions.
4.16.2 You agree to provide any necessary documentation or information for verification upon request.
4.17 Void or Cancelled Wagers
4.17.1 M2WIN reserves the right to declare a wager void, in part or in full, if it deems at its sole discretion that the following circumstances have occurred:
4.17.1.1 You or individuals associated with you may have directly or indirectly influenced the outcome of an event to obtain an unlawful advantage.
4.17.1.2 You or individuals associated with you are directly or indirectly avoiding the rules of M2WIN.
4.17.1.3 The result of an event has been directly or indirectly affected by criminal activity.
4.17.1.4 Wagers have been placed that would not have been accepted otherwise, but were accepted during periods when the Website was affected by technical problems.
4.17.1.5 A mistake, misprint, technical error, force majeure, or other error led to wagers being accepted under incorrect terms.
5.1 Acknowledgement of Data Collection
5.1.1 You hereby acknowledge and accept that it is necessary for M2WIN to collect and use your personal data in order to allow you access to and use of the Website and participation in the Games.
5.1.2 M2WIN acknowledges that in collecting your personal details, we are bound by applicable Data Protection legislation.
5.1.3 M2WIN is committed to protecting your personal information and respecting your privacy in accordance with best business practices and applicable laws.
5.2 Use of Personal Data
5.2.1 M2WIN will use your personal data solely to allow you to participate in the Games and to carry out operations relevant to your participation.
5.2.2 Access to your personal data will be limited to staff members who require it in the course of performing their duties.
5.2.3 Your personal data will not be disclosed to third parties, unless such disclosure is necessary to process your requests in relation to the Games.
5.2.4 You consent to such disclosures by agreeing to these terms.
5.3 Rights to Access and Rectify Personal Data
5.3.1 As an individual, you may exercise your right to access the data held about you by M2WIN by submitting a written request.
5.3.2 While M2WIN will make all reasonable efforts to keep your information up to date, you are kindly requested to inform us of any changes to your personal data.
5.3.3 If you consider any information held about you to be inaccurate, you have the right to request rectification of such data.
5.3.4 You also have the right to request the blocking or erasure of data processed unlawfully.
5.4 Use of Cookies
5.4.1 To improve the user experience, track visits to the Website, and enhance service quality, M2WIN collects a small piece of information sent from your browser, called a cookie.
5.4.2 You may opt to disable the collection of cookies by following the instructions provided by your browser.
5.4.3 Please note that disabling cookies may restrict your use of certain features on the Website.
5.5 Publicity and Promotional Use of Winnings
5.5.1 If you win a sum considered by M2WIN Management to be worthy of publicity, you agree to make yourself available for any event related to such publicity.
5.5.2 While M2WIN protects all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any announcement regarding promotional results or on the Website or lobby.
5.6 Marketing Communications
5.6.1 M2WIN may inform you of changes, new services, and promotions that we believe may be of interest to you.
6.1 Contacting Customer Service
6.1.1 You may contact our customer service team via the instructions provided on the Website to submit any complaints regarding our services.
6.2 Handling of Complaints
6.2.1 When the company gets a complaint the support department is the place that deals with the complaints. The support department is, in charge of handling complaints.
6.2.2 If the support personnel are unable to resolve your complaint away it will be escalated within M2WIN's organization. This means the complaint about M2WIN will be taken to someone at M2WIN who can help with the issue, at M2WIN.
6.2.3 You will be informed of the status of your complaint at reasonable intervals.
6.3 Dispute Resolution
6.3.1 If there is a dispute we will look at what the server records say. The server records will be the say in figuring out what really happened with any claim about the dispute. We will use the server records to make our decision, about the dispute. The server records are what we will rely on to determine the outcome of the claim.
6.3.2 Sometimes the result you see on your screen and the result the game server has are different. If this happens the game server result is what matters. The game server result will be the one that is used, not the result you see on your screen. This means the game server result will prevail when there is a discrepancy, between the result displayed on your screen and the result recorded on the game server.
6.3.3 You acknowledge and agree that M2WIN’s records shall serve as the final authority in determining the terms and circumstances of your participation in any gaming activity and the results thereof.
6.4 Communication of Disputes
6.4.1 When M2WIN needs to contact you regarding a dispute, we will do so using the contact details you have provided.
6.5 Timeframe for Filing Claims
6.5.1 You agree that any claim or cause of action arising out of or related to these Terms and Conditions, or a service provided by M2WIN, must be filed within one (1) month from the date such claim or cause of action arose.
6.6 Restrictions on Complaints by Third Parties
6.6.1 Only the account holder may initiate a complaint.
6.6.2 You are prohibited from assigning, transferring, or selling your complaint to any third party.
6.6.3 If a complaint is handled by a third party rather than the original account holder, M2WIN reserves the right to dismiss the complaint.
7.1 Assumption of Risk
7.1.1 When you use the Website and play the Games you do this at your risk with the Website and the Games. You are responsible for what happens to you when you're, on the Website and when you play the Games.
7.1.2 The Website and the Games are provided on an "as is" basis, without any warranties, whether express or implied.
7.2 Disclaimer of Warranties
7.2.1 M2WIN and its directors, employees, partners, and service providers:
7.2.1.1 Do not warrant that the software or the Website is fit for its intended purpose.
7.2.1.2 Do not warrant that the software or the Website is free from errors.
7.2.1.3 Do not warrant that the Website or Games will be accessible without interruptions
7.3 Exclusion of Liability
7.3.1 M2WIN, its directors, employees, partners, and service providers shall not be liable for any loss, costs, expenses, or damages, including but not limited to:
7.3.1.1 Direct, indirect, special, consequential, or incidental losses.
7.3.1.2 Losses arising in relation to your use of the Website or participation in the Games.
7.4 Indemnification
7.4.1 You agree to fully indemnify and hold harmless M2WIN, its directors, employees, partners, and service providers from any costs, expenses, losses, damages, claims, or liabilities that may arise in connection with:
7.4.1.1 Your use of the Website.
7.4.1.2 Your participation in the Games.
7.5 Financial and Investment Advisory Disclaimer
7.5.1 M2WIN does not publish any content that constitutes a solicitation or recommendation to engage in securities, investments, or trading activities.
7.5.1 M2WIN does not publish any content that constitutes a solicitation or recommendation to engage in securities, investments, or trading activities.
7.5.2 Links to external sites do not imply endorsement or approval of their content, owners, or services by M2WIN.
7.6 Acknowledgment of Gambling Risks
7.6.1 When you accept the Terms and Conditions you are saying that you know that gambling can cause you to lose money. The Terms and Conditions are important and by accepting them you understand that gambling, with the Terms and Conditions can be risky and you might lose some of your money because of the Terms and Conditions.
7.6.2 M2WIN shall not be liable for any financial damage incurred through your use of the Website or participation in the Games.
8.1 Breach of Terms and Conditions
8.1.1 If you break any of the rules, in these Terms and Conditions or if M2WIN thinks you might have broken them M2WIN can take the following actions because M2WIN decides what to do:
8.1.1.1 Suspension or closure of your Member Account.
8.1.1.2 Withholding of payment of your winnings.
8.1.1.3 Application of funds in your account to offset any damages incurred due to your breach.
8.2 Final Authority on Breaches
8.2.1 You acknowledge. You agree that M2WIN has the final say in deciding things. M2WIN gets to make the decision, on these matters and that is it.
8.2.1.1 Have you broken any of the rules of M2WIN. Gone against what they say you can and cannot do?
8.2.1.2 Whether such a violation warrants suspension or permanent barring from participation on the Website.
9.1 Ownership of Intellectual Property
9.1.1 The website design and the text and the graphics and the music and the sound and the photographs and the videos on the Website are all protected by copyright. This also includes the way all these things are selected and arranged on the Website. The software and the underlying source code and all the other materials, on the Website are protected by copyright and other rights that belong to the owners of the Website.
9.1.2 These rights are either:
● Owned by M2WIN; or
● Used under license from third-party rights owners.
9.2 Limited License for Personal Use
9.2.1 The Website has rules about what you can do with the things you find on it. You can only do the following things with the material, on the Website:
9.2.1.1 The software is downloaded to a personal computer and
9.2.1.2 Printed as a hard copy for your own personal and non-commercial use.
9.3 Exclusion of Interest in Intellectual Property
9.3.1 When you use the Website you do not get any rights to the property that belongs to the Website. This includes things, like the Websites intellectual property rights. The Websites intellectual property rights are still owned by the Website. Using the Website does not give you any ownership of these rights. Some examples of the Websites intellectual property rights include:
● Copyright.
● Know-how.
● Trademarks.
9.4 Prohibition of Unauthorized Use
9.4.1 Users are strictly prohibited from using or reproducing any trade names, trademarks, or logos appearing on the Website unless specifically permitted under these Terms and Conditions.
10.1 General Principle
10.1.1 If any part of these Terms and Conditions is, against the law or cannot be enforced then that part of the Terms and Conditions will not be used.
● This part of the rules will be considered as being removed from the Terms and Conditions;.
● The rest of the rules will still be, in effect. People have to follow them. The rules are still good. Can be enforced as much as the law allows for the rules.
10.2 Preservation of Intent
10.2.1 If a provision is severed from the rest of the agreement then that severed provision shall be replaced or the severed provision shall be reinterpreted to make sense with the rest of the agreement the severed provision will be. Reinterpreted.
10.2.1.1 In a manner consistent with the original intent of the T&C; and
10.2.1.2 To preserve the purpose and effect of the agreement as closely as possible.
11.1 This part is, for people who have registered player accounts.
11.2 If your account is not used for a time and I mean your account has not had any payments or transactions for 48 months, in a row then it will be called an account. This happens when your account remains inactive so no payment-related transactions have been made for a period of forty-eight months and that is why it will be classified as a dormant account.
11.3 M2WIN is going to try hard to get in touch with you about taking out any money that is still, in your account. They will use the phone numbers or email addresses that you gave them to do this. M2WIN wants to make sure you know about the money that is left in your account.
11.4 If we cannot get in touch with you within seven days from the date your account becomes inactive the following actions will be taken:
11.4.1 Fifty percent, that is 50 percent, of the money that is left in your account will be given to a charity that M2WIN chooses. M2WIN will pick the charity organization that gets this donation of fifty percent of your remaining funds.
11.4.2 The remaining fifty percent (50%) will be retained as an administrative fee to cover the costs associated with maintaining your dormant account.
12.1 M2WIN reserves the right to assign or transfer this Agreement, in whole or in part, to any party at its sole discretion and in accordance with applicable laws.
12.2 You are not permitted to assign or transfer any of your rights or obligations under this Agreement to another party without prior written consent from M2WIN.
13.1 The Terms and Conditions are controlled by the laws of the place where M2WIN is allowed to operate. M2WIN has to follow these laws because that's where M2WIN is regulated. The rules of this place apply to M2WIN. That is how we understand the Terms and Conditions of M2WIN.
13.2 When you use the M2WIN website and its services you are saying that you will follow these Terms & Conditions. This starts from the date that will be inserted here. If you keep using the M2WIN website it means you agree with the M2WIN Terms & Conditions.
13.3 If you have any questions or require further clarification regarding these Terms & Conditions, please do not hesitate to reach out to our dedicated support team. Our support representatives are available 24/7, including holidays, via live chat. We are here to assist you.
14.1 M2WIN does not allow people to take advantage of bonuses and promotions in a way that's not fair. People should not try to use these things to get money than they are supposed to. M2WIN has rules against this kind of behavior because it's not what bonuses and promotions are, for. M2WIN wants people to use bonuses and promotions in a way not to cheat the system and get extra money.
14.2 If M2WIN finds out that someone is doing things to get an advantage like using plans to make sure they get money back, from bonuses or changing the way they play to always win then M2WIN may take these steps:
14.2.1 Immediate confiscation of any winnings derived from such activities.
14.2.2 Closure of the account in question.
14.2.3 Withholding of any pending withdrawals.
14.3 Here are some examples of things that are considered prohibited advantage play:
14.3.1 Delaying game rounds, like spins and bonus features to a later time when the wagering requirements do not apply anymore. This means that game rounds, including spins and bonus features can be delayed to a later time when the wagering requirements are no longer in effect, for game rounds including free spins and bonus features.
14.3.2 Making new deposits while retaining free spins or bonus features in an active game.
14.4 M2WIN reserves the right to take any necessary action to protect its offerings and ensure fair play, including withholding withdrawals and confiscating winnings in cases of suspected advantage play.
15.1.2 If you want a refund you need to ask for it within twenty-four hours of the transaction. This is so we can consider your refund request for the transaction. We only consider refund requests, for the transaction that are made within twenty-four hours of the transaction.
15.1.3 If you believe that unauthorized access to your account has occurred, you may request a refund within thirty (30) calendar days of the transaction.
15.2.1 M2WIN reserves the right to process withdrawal requests as refunds against prior deposits made via credit card, up to the total deposit amount.
15.2.2 Any additional funds exceeding the total deposits will be paid out using an alternative payment method.
15.3.1 Prior to processing a refund, all bonuses and winnings within your account balance will be removed. The refund will be calculated based solely on your net deposits.
15.4.1 Sometimes credit card transactions can be a problem because they are not secure or they can cause issues. This can happen when the payment processor or M2WIN thinks that these transactions are risky. In these situations the following things might happen:
15.4.2 They will send the refunds back to the credit card that the person used to pay. This means the money will go back to the originating credit card. The refunds will be. The money will be sent back, to the originating credit card.
15.4.3 The people who need to know about this will be told, as they should be. This includes the authorities or parties who will be notified as required by the relevant authorities or parties.
15.5 M2WIN reserves the right to review and verify refund requests to ensure compliance with this policy.
16.1 M2WIN enforces a strict anti-fraud policy and employs advanced tools and techniques to detect and prevent fraudulent activities. If a player is suspected of engaging in any of the following fraudulent behaviors, M2WIN reserves the right to take immediate action, including account termination and the suspension or cancellation of payouts:
16.1.1 Participating in collusion with other players.
16.1.2 Developing strategies aimed at securing unfair winnings.
16.1.3 Committing fraudulent acts against other online casinos or payment providers.
16.1.4 Initiating chargeback transactions or denying legitimate payments.
16.1.5 Creating multiple accounts to circumvent policies or gain undue advantages.
16.1.6 Engaging in any other form of cheating or deceptive behavior.
16.1.7 Declaring bankruptcy in the player's country of residence.
16.2 M2WIN’s decision to terminate an account under this policy is at its sole discretion, and the player may not be notified of the reasons for such action. M2WIN reserves the right to report fraudulent activities to the relevant regulatory authorities.
16.3.1 If there is a chargeback M2WIN has the right to take away an amount from the players balance that is equal, to the chargeback. This is so M2WIN can get back the money they lost and pay for the costs that come with it. M2WIN will do this to recover from the chargeback and the costs that are associated with the chargeback.
16.3.2 The M2WIN company may want to get money from the player to make up for the financial losses they had. They can do this by getting in touch with the player using the phone number or email address that the player used to sign up with the M2WIN company.
16.3.3 The player’s account may be closed, and any winnings resulting from fraudulent actions will be forfeited.
M2WIN does not allow anyone to take advantage of the system. If people try to cheat with the deals, free money or other gifts that M2WIN gives then M2WIN can take away those gifts and any money they won from them. Some things that are not allowed include:
16.4.1 Using stolen payment cards. So when it comes to starting a chargeback this is what you need to know. Initiating chargebacks is something that has to be done The process of initiating chargebacks is outlined in section.
16.4.2 This section is about initiating chargebacks and what that means for you. Initiating chargebacks can be a bit of a hassle. It is a necessary step, in some cases.
16.4.3 Creating multiple accounts to exploit promotional offers.
16.4.4 Providing false or inaccurate registration information.
16.4.5 Submitting falsified or forged documents.
16.4.6 Engaging in any action that causes harm or damages to M2WIN.
17.1 You cannot give away. Transfer the rights that you get from these Terms And Conditions or from using the M2WIN website or from playing the games on M2WIN to someone else. You need to get written permission from M2WIN before you do anything, like that with the rights that you get from M2WIN.
17.2 This rule that says something cannot be transferred applies to all things that have value, including but not limited to:
● Ownership of accounts.
● Winnings and deposits.
● Bets and any associated rights or claims, whether legal, commercial, or otherwise.
17.3 The rule that says we cannot make transfers also applies to things like:
● Encumbrance, pledging, or assigning.
● Usufruct or trading.
● Brokering, hypothecation, or gifting.
● Engaging in any cooperative arrangements with fiduciaries or third parties, including natural persons, legal entities, or any other organizations, in any manner.
17.4 This clause ensures the personal and exclusive nature of your relationship with M2WIN and protects the integrity of all transactions and assets within the platform.
18.1 If you and M2WIN have a problem M2WIN will work to resolve it with you. This problem can be about the Terms & Conditions or other agreements that you have with M2WIN. It can also be, about things that you do because of these Terms & Conditions. When you and M2WIN have a problem you will use arbitration to solve it. You will not go to court. M2WIN wants to solve problems with you in a way. M2WIN thinks arbitration is the way to do this.
18.2 The arbitration proceedings will:
● The proceedings should take place in the area that has authority over things, for example this could be Cyprus or it should be wherever M2WIN is supposed to follow the rules.
● You have to follow the rules and procedures, for arbitration that are outlined in the Jurisdictions Civil Procedure Rules. This means you need to do what the Jurisdictions Civil Procedure Rules say when it comes to arbitration.
18.3 The arbitration process is final. All parties agree to give up their rights to go to court or use other legal ways to solve problems unless these Terms & Conditions or the law clearly say it is okay to do so. The arbitration process is what the parties have to follow to solve disputes and the arbitration process is the way to make things right.
18.4 By agreeing to these Terms & Conditions, you consent to arbitration as the sole method for dispute resolution and acknowledge the jurisdiction and governing law specified.